Making A Purchase

Making a purchase could not be easier. Just browse our Catalogue from the online shop, and click on any items that you wish to buy and put them into the shopping basket. After you have finished adding products to your shopping basket, click on "Pay Here" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. Please note that credit card details are encrypted on your PC and are not decrypted until we have downloaded you order from the server. 128 bit encryption is used for this process and the system meets the approval of many banks.

Shipping And Handling

We charge a standard £3.50 to cover post and packing in the United Kingdom. If you are ordering from outside the UK please contact us to check what rates apply for postage to your country.

Delivery Schedule

We deliver your order right away except where an item is out of stock or has suddenly become unavailable. In the event that your order cannot be processed immediately we will contact you to find out what you would like us to do. If the goods are in stock, you should expect to receive them within five working days of your order.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

All prices include VAT at the United Kingdom rate of 17.5%.

Credit Card Security

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We want you to be happy with your purchase and guarantee our products. If you have any cause for complaint please contact us immediately.

Privacy Policy

We never disclose buyers information to third parties. Cookies are used on the shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.